# Delete your account — Shul Services

Source: https://shulservices.com/delete-account

> Ask for your Shul Services profile, account details and sign-in to be permanently erased. What is deleted, what your synagogue keeps, and how long it takes.

Your account

# Deleting your account

You can do this yourself inside the portal, under your profile. If you cannot sign in, or you would rather we did it, use the form on this page.

### This cannot be undone

There is no grace period and nothing is held in reserve. Once it is done, your details are gone and we cannot put them back.

## What gets deleted

Permanently, and not recoverable:

- Your profile: name, address, phone, email, dates of birth, spouse, children and yahrzeits.
- Your account details and any saved payment method.
- Your sign-in. You will not be able to log in again.
- Any yahrzeit or birthday you had chosen to show on your shul's calendar.

## What your synagogue keeps

The pledges, charges and payments on the account stay, under its member number, with your name removed. That ledger is the congregation's own financial record. It is not ours to destroy, and most shuls are required to keep their books for several years.

### Before you ask us to do this

If you might need a receipt for tax, or a statement of what you have given, get it from the office first. Once your name is off the ledger, nobody can tell that those entries were yours, and the shul will not be able to produce one.

## How long it takes

If you do it yourself in the portal, immediately. If you use the form below, we verify that the request really came from you and then carry it out, normally within a few working days.

## Ask us to delete your account

Use the email address your shul has on file for you. We will reply to that address to confirm before anything is erased.

## Just want to stop the emails?

You do not have to delete anything. Unsubscribe at the bottom of any newsletter, or switch it off in your profile, and your account stays as it is. Notifications have their own switch in your profile too.

More detail on what we hold and why is on the [privacy page](https://shulservices.com/privacy).